The PYRO.MD store respects the consumer's right to the protection of personal data and ensures an increased confidentiality of the information provided by the company's clients. Therefore, we assume full responsibility for all information received from the user while using the PYRO.MD online store site to be used strictly for its intended purpose and reliably protected from unauthorized access by third parties.
Collection and processing of personal data
The collection and processing of personal data is done using various specific methods and tools, such as: storing completed forms by the user, online surveys in the company's database, tracking site traffic using professional software, managing newsletters, using specific applications, etc. . requires registration or subscription, for which the user is required to provide certain data. The requested information is used to identify, confirm, complete the account.
All data is used to inform and improve the service. The sole owner of the received data is PYRO.MD, which guarantees the respect of the right to privacy. The terms of the privacy policy apply only to data provided by the user voluntarily.
Customers of the PYRO.MD online store should know that their personal data will be stored and processed for:
Completing the company's database for compiling statistical reports;
Information about new profitable offers, discounts, promotions in the PYRO.MD online store and other events organized by our company through various communication channels (e-mail, SMS messages, push notifications, etc.).
What personal data is processed?
We collect information for the most convenient use of our services. Basically, we collect personally identifiable information directly from you when you do the following:
Create an account or buy goods on our site (in this case, it is said about personal data such as name, surname, contact phone number, e-mail address, physical address, method of payment, bank card details, etc. )
Ask for assistance from our customer support (this could be, for example, a phone number);
Fill out contact forms or request any information from us (for example, an e-mail address);
Participate in contests and surveys, apply for a job, or participate in other activities that we conduct that may require information about you.
The PYRO.MD online store collects personal data of users obtained with their voluntary consent for the following:
Confirmation / sending / supply of invoice;
Solving problems related to orders, contracts, services and goods purchased;
Ensuring access to certain services;
Regular sending of news or other information about future discounts, promotions, bonuses in electronic form;
Customer feedback;
Statistical objectives.
In some cases, PYRO.MD uses users' IP addresses (Internet Protocol Address) and other data that has nothing to do with personal information without their voluntary consent. For example, the time to visit the site, the place from which it entered the site, the browser version, the operating system, are used to monitor the following aspects:
Site administration;
Analysis, identification of users' interests;
Use of data for demographic statistics;
Improving site navigation; Publication of the most relevant and useful information for users. The PYRO.MD online store undertakes to take the necessary security measures to ensure the confidentiality and protection of personal data received from the user. For more information, see the privacy policy of our site.
Recipients of personal data
The recipients of personal data are obliged to comply with the requirements of the legislation in force. Access to personal information or its transfer can be ensured: Employees of our company to register new customers or place an order;
Logistics Department for order delivery;
Company partners;
Payment / banking service providers;
Marketing research service providers;
Promotion and advertising service providers;
IT service providers;
Other governmental or legal entities to initiate criminal proceedings.
Legal basis
For more information, you can consult the legislation in force: Law of the Republic of Moldova No. 133 of 07/08/2011 on the protection of personal data;
Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation)